Thank You so much for contacting me. Please allow 2-4 business days (NOT including weekends OR holidays) for a response.

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I ordered colored lashes and there is NO color, what do I do?

The color is UNDER the lashes.

How long is processing times?
Processing times vary depending on current order volume (Usually 3-7 Business Days). High order volume processing time are 7-14 business days. Your order should be delivered within 4 days of being accepted by UPS (U.S. Only) (This does NOT include weekends or holidays). There are no "Rush Shipping" options at this time.

My ordered says delivered but I never received it, what do I do?
Double check your tracking (check spam as well) on the actual UPSwebsite to find out where it was placed or location for pick up. Check with neighbor, surrounding area and household for package. If no luck, please call ups customer service for direct information and delivery carrier who delivered it.

Worldwide shipping

Ship anywhere, rates available at checkout.